Shipping Policy

Effective Date: August 15, 2023

Thank you for shopping at ZuperZoo! We want to ensure a smooth and pleasant shopping experience for you. This Shipping Policy outlines important information regarding the shipment of your ZuperZoo Apparel orders. Please read the following details carefully:

  1. Order Processing Time:
    • Our team works diligently to process and fulfill your orders as quickly as possible. Orders are typically processed within 2 business business days (excluding weekends and holidays) from the date of purchase. Please note that processing times may vary during peak seasons or promotional periods.
  2. Shipping Methods and Delivery Time:
    • We offer various shipping methods to accommodate your needs. The available options and estimated delivery times are provided during the checkout process based on your location and the shipping method you select.
  3. Shipping Costs:
    • Shipping costs are calculated based on the total weight, dimensions, and destination of your order. The shipping charges will be displayed at the checkout before you complete your purchase. Please note that additional fees, such as customs duties or taxes, may apply for international shipments, and it is the customer's responsibility to cover these costs.
  4. Order Tracking:
    • Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number and a link to track your package. You can also log in to your account on our website to access your order status and tracking information.
  5. Shipping Restrictions:
    • We currently offer shipping to to most countries outside of the US. Please note packages may take several weeks to arrive internationally.
  6. Incorrect Address or Undeliverable Packages:
    • It is the customer's responsibility to provide accurate and complete shipping information at the time of purchase. Please double-check your shipping address to ensure its accuracy. In the event that a package is returned to us due to an incorrect or incomplete address provided by the customer, we will contact you to arrange for reshipment. Additional shipping charges may apply.
  7. Lost or Damaged Packages:
    • We take great care to ensure that your order is securely packaged. However, if you receive a package that is damaged or appears to be lost in transit, please contact our customer support team immediately. We will work with the shipping carrier to investigate the issue and assist you in finding a resolution.
  8. Changes to Shipping Policy:
    • We reserve the right to modify or update this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically for any updates.
  9. Contact Us:
    • If you have any questions, concerns, or need assistance regarding our Shipping Policy, please contact our customer support team using the information below:
      • ZuperZoo Apparel c/o Central Creative Company LLC
      • Email:
      • Address: 5612 Jensen St. Suite D, New Orleans, LA 70123

We strive to provide reliable and efficient shipping services for your ZuperZoo Apparel orders. Thank you for choosing us, and we look forward to delivering your stylish products to you in a timely manner.

Note: Shipping policies and practices may be subject to change based on factors such as carrier availability, regulations, or unforeseen circumstances beyond our control. We will do our best to communicate any such changes or disruptions to our customers.