Terms & Conditions

Effective Date: August 15, 2023

Welcome to ZuperZoo! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to be bound by these terms. Please read them carefully.

  1. Intellectual Property:

    a. All content, including text, images, graphics, logos, and designs, is the property of ZuperZoo and protected by intellectual property laws. You may not use, reproduce, or distribute our content without prior written permission.

  2. Product Information:

    a. We make every effort to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions, pricing, or availability displayed on our website.

  3. Ordering and Payments:

    a. By placing an order, you agree to provide accurate and complete information necessary for the purchase and delivery of the products. b. All payments are processed securely through trusted third-party payment processors. We do not store or have access to your payment information.

  4. Shipping and Delivery:

    a. We strive to process and ship orders promptly. Shipping times may vary based on your location and the selected shipping method. We are not responsible for any delays caused by shipping carriers or unforeseen circumstances.

  5. Returns and Exchanges:

    a. We want you to be satisfied with your purchase. If you are not completely happy with your order, please refer to our Returns and Exchanges policy on our website for instructions on how to initiate a return or exchange.

  6. Limitation of Liability:

    a. ZuperZoo and its affiliates shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our website or products.

  7. Indemnification:

    a. You agree to indemnify and hold ZuperZoo harmless from any claims, losses, damages, liabilities, costs, or expenses arising out of or related to your use of our website or violation of these Terms and Conditions.

    b. If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.

    We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.

    You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party

  8. Links to Third-Party Websites:

    a. Our website may contain links to third-party websites for your convenience. ZuperZoo does not endorse or have control over the content or practices of these websites. Your access to and use of any third-party websites are at your own risk.

  9. Governing Law:

    a. These Terms and Conditions shall be governed by and construed in accordance with the laws of Orleans Parish, Louisiana. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Orleans Parish, Lousisiana.

  10. Changes to Terms and Conditions:

    a. We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website. It is your responsibility to review these terms periodically.

  11. Contact Us:

    • If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us using the information below:

Please read our Privacy Policy, which explains how we collect, use, and protect your personal information. Your use of our website is also subject to our Privacy Policy.

By using our website and services, you agree to abide by these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our website.